Terms and service

OVERVIEW

This website is operated by The Classic Gentlemen. Throughout the site, the terms "we," "us," and "our" refer to The Classic Gentlemen. The Classic Gentlemen offers this website, including all information, tools, and services available from this site, to you, the user, provided that you agree to all the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or content creators.

Please read these Terms of Service carefully before using our website. By accessing or using the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the services provided by De Mode Baron. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you declare that you are at least of legal age, or that you are of legal age and have given us permission to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service.
You must not transmit any worms, viruses, or any code of a destructive nature.
A violation of any of the Terms will result in immediate termination of our Services and possible notification to authorities.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this website is not accurate, complete, or up to date. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - SHIPPING

The Classic Gentlemen Shipping Policy

At the classic gentlemen, we are committed to offering free and efficient shipping services to our customers. Below, you will find all the key information about our shipping terms.

Free Shipping Within the UK

Additional Costs:

There are no shipping costs for all orders within the UK.

Customer-Oriented:

Our goal is to provide you with free and efficient delivery.

Processing and Transit Time

Order Deadline:

To qualify for processing, orders must be received before 18:00 (GMT+00:00) Greenwich Mean Time (GMT) (london)

Processing Time:

Orders are usually processed within 1 to 3 business days, from Monday to Friday.

Shipping Time:

Once shipped, delivery usually takes 7-8 business days. Shipping occurs from Monday to Friday.

Possible Delays:

We strive for fast delivery, but factors such as weather or holidays may cause delays. Customers will be informed of such circumstances.

Delivery Restrictions

Availability:

Shipping is currently only available within the UK.

Shipping Service Provider

Collaboration with Our Own Delivery System:

We use our own delivery system for reliable and timely shipments.

Order Tracking:

Customers can track their order's delivery status via a tracking number in the shipping confirmation.

SECTION 6 - REFUSAL OF DELIVERY

If an order is refused at the time of delivery, the return shipping costs and processing fees for the item(s) in your order will be at your expense. The restocking fee is €15 per order.

If an item is sent to a pickup point (after you were not home) and you do not collect it within the agreed timeframe, this will be considered a refusal of the order.

SECTION 7 - RETURN POLICY

The Classic Gentlemen Return Policy

Return Period: 14 days from the date of delivery.
Processing Time for Refunds: 14 days after receiving the return.
Restocking Fees: None.
Full Return Address: Contact us at info@theclassicgentlemen.co.uk for the exact return address.

At The classic gentlemen, we value customer satisfaction and strive for a clear and fair return process. This policy is intended to inform you about our procedures for returning products and requesting refunds.

Return Period:

Returns are accepted within 14 days from the delivery date.

Reasons for Returns:

We accept returns under the following circumstances:

  • Order Cancellation: You may cancel your order before it is shipped. Once shipped, the order cannot be canceled.
  • Damage on Arrival: If your product arrives damaged, please contact us immediately. We will provide instructions on how to proceed with the return.
  • Manufacturing Defect or Malfunction: If you discover issues with the manufacturing or functionality of your product, contact us. We will offer a suitable solution, such as a replacement or refund.
  • Buyer's Remorse: If you regret your purchase, you can return the product in its original condition within 14 days of delivery. You are responsible for return shipping costs.
  • Exchanges: If you want to exchange the product, contact us. We will provide instructions on how to proceed.
  • Incorrect Product Received: If you receive the wrong product, contact us immediately. We will arrange a prompt resolution.

How to Start a Return:

  1. Contact Us: Send an email to info@theclassicgentlemen.co.uk with your order number and the reason for the return. Include clear photos of any damage or issues if necessary.
  2. Eligibility for Return: Our customer service team will respond with instructions on how to return the product.
  3. Return Shipment: Send the product to the designated address. Ensure the product is properly packaged to prevent damage during transport.
  4. Inspection and Processing: Once we receive the returned product, we will inspect its condition and the reason for return. We will then process the refund or exchange accordingly.
  5. Refund Process: Refunds will be issued in the same method as the original payment.
Important Note:

We are committed to a fair and transparent return process based on the delivery date, not the purchase date. If you have any questions or concerns, please contact our customer service team.

SECTION 8 - PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may only be available online through the website. These products or services may have limited quantities and can only be returned or exchanged in accordance with our return policy.

We have made every effort to ensure that the colors and images of our products displayed in the store are as accurate as possible. However, we cannot guarantee that the colors displayed on your computer screen will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of products or services that we offer. All product descriptions or prices are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time.

We do not guarantee that the quality of any products, services, information, or other materials you purchase or receive will meet your expectations or that any errors in the service will be corrected.

SECTION 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

If we make a change to or cancel an order, we will attempt to notify you via the email and/or billing address/phone number provided at the time of the order.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card number and its expiration date, so that we can complete your transactions and contact you if necessary.

See our return policy for more information.

SECTION 10 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or influence. You acknowledge and agree that we provide access to these tools on an "as-is" and "as-available" basis, without warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third-party providers.
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 11 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 12 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit creative ideas, suggestions, proposals, plans, or other materials (collectively, "Comments") online, by email, by postal mail, or otherwise, in response to our invitation (such as a review) or without an invitation, you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use any Comments you forward to us in any medium, without restriction. We are and shall be under no obligation (1) to maintain any Comments in confidence, (2) to pay compensation for any Comments, or (3) to respond to any Comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material or any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the Store is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our website or Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have placed your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 15 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service and/or Products is at your sole risk. The Service and all products and services delivered to you through the Service are provided (except as expressly stated by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied.
In no case shall The classic gentlemen, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the classic gentlemen and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 19 - TERMINATION

These Terms of Service remain in effect unless terminated by either you or us. You may terminate these Terms at any time by notifying us or ceasing to use our website.

SECTION 20 – ENTIRE AGREEMENT

If we do not exercise or enforce any right or provision of these Terms of Service, this does not constitute a waiver of that right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this Site or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – APPLICABLE LAW

These Terms of Service and any separate agreements through which we provide you with Services shall be governed by and interpreted in accordance with the laws of the Netherlands and Belgium.

Any dispute, controversy, difference, or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms of Service, including their existence, validity, interpretation, performance, breach, or termination, as well as any dispute regarding non-contractual obligations related to these Terms of Service, shall be submitted to and finally settled by arbitration under the jurisdiction of the Netherlands in effect at the time the arbitration notice is filed. This arbitration clause is governed by the laws of the Netherlands. The place of arbitration shall be the Netherlands. The number of arbitrators shall be one. The arbitration shall be conducted in either English or Dutch.

SECTION 22 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for any changes. Your continued use of our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 23 – REVIEWS

Visibility of Reviews

The visible reviews on our website are part of our verification policy. This means that every review you read has been checked for authenticity by an expert:

  • Matching an order with the review. The person posting the review must have placed an order on this platform.

Negative Reviews

Negative reviews are not displayed on our website. However, they will be evaluated, and the person responsible for the review will be contacted to find an appropriate solution.

SECTION 24 – CONTACT INFORMATION

Do you have a question? We are available 7 days a week and ready to answer all your inquiries!
If you wish to return a product or have any questions, we are here to help!
Besides filling out the contact form, you can reach us in various ways. See below:

Contact: